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Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

rallyp0int Privacy Policy

Effective Date: June 2, 2025

This Privacy Policy describes how rallyp0int ("rallyp0int", "we", "us", or "our") collects, uses, and discloses your personal information in connection with your use of our website, applications, and services (collectively, the "Services"). We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We collect various types of information from and about you, including information that may directly or indirectly identify you ("Personal Information").

  • **Information You Provide to Us:**
    • **Account Information:** When you create an account, we collect your name, email address, password, and other registration details.
    • **Profile Information:** You may choose to provide additional information for your profile, such as phone number, age, location, and profile pictures.
    • **Host Verification Information:** If you apply to be a host, we collect sensitive information such as full legal name, date of birth, physical address, copies of government-issued IDs (e.g., driver's license, passport), and proof of address documents (e.g., utility bills, bank statements).
    • **Transaction Information:** Details about payments to and from you and other details of products or services you have purchased from us.
    • **Communications:** Records of your correspondence with us (e.g., customer support inquiries, feedback, reviews).
    • **Content You Submit:** Information you provide when participating in forums, surveys, or other interactive features of our Services.
  • **Information We Collect Automatically:**
    • **Usage Data:** Details of your access to and use of our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Services.
    • **Device Information:** Information about your computer or mobile device and internet connection, including your IP address, operating system, browser type, and unique device identifiers.
    • **Cookies and Tracking Technologies:** We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your Browse activities to understand how you interact with our Services, enhance your user experience, and for advertising purposes.
  • **Information We Collect from Third Parties:**
    • We may receive information about you from third-party services that you link to your rallyp0int account (e.g., social media platforms), or from identity verification service providers, fraud detection services, or public databases.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • **To Provide and Maintain Services:** To operate, maintain, and improve our Services, including facilitating transactions, managing your account, and providing customer support.
  • **Identity Verification:** To verify your identity and eligibility to use certain features (e.g., hosting), especially for sensitive processes like host verification. This includes using automated tools (like Google Cloud Vision API for OCR) and manual review.
  • **Security and Fraud Prevention:** To protect against fraud, unauthorized transactions, claims, and other liabilities, and to manage risk exposure.
  • **Communication:** To send you service-related communications, updates, security alerts, and support messages.
  • **Personalization:** To personalize your experience on our Services, including recommending content and features.
  • **Analytics and Improvement:** To understand and analyze how you use our Services, and to improve our platform, products, and services.
  • **Marketing and Advertising:** To send you promotional messages, offers, and advertisements, and to measure the effectiveness of our marketing campaigns.
  • **Legal and Compliance:** To comply with legal obligations, respond to lawful requests from public authorities, and enforce our terms and policies.

3. How We Share and Disclose Your Information

We may share and disclose your Personal Information in the following circumstances:

  • **With Service Providers:** We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, identity verification, data analytics, cloud hosting, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  • **For Legal Reasons:** We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
  • **Business Transfers:** In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • **With Your Consent:** We may share your information for any other purpose with your explicit consent.
  • **Aggregated or Anonymized Data:** We may share aggregated or anonymized information that cannot reasonably be used to identify you.

4. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, verification documents like IDs and proof of address may be retained for a period necessary to ensure compliance with regulatory obligations and fraud prevention efforts, even after your account is closed, in accordance with applicable laws.

5. Your Data Protection Rights (where applicable)

Depending on your location and applicable data protection laws, you may have the following rights regarding your Personal Information:

  • **Right to Access:** To request access to your Personal Information that we hold.
  • **Right to Rectification:** To request correction of inaccurate or incomplete Personal Information.
  • **Right to Erasure ("Right to be Forgotten"):** To request deletion of your Personal Information, subject to certain exceptions.
  • **Right to Restrict Processing:** To request restriction of the processing of your Personal Information.
  • **Right to Data Portability:** To receive your Personal Information in a structured, commonly used, and machine-readable format.
  • **Right to Object:** To object to the processing of your Personal Information under certain circumstances.
  • **Right to Withdraw Consent:** To withdraw your consent at any time where we relied on your consent to process your Personal Information. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
  • **Right to Lodge a Complaint:** To lodge a complaint with a data protection supervisory authority.

To exercise any of these rights, please contact us using the details provided in Section 8 ("Contact Us"). We may require specific information from you to help us confirm your identity and process your request.

6. Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

7. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Information, to New Zealand and process it there.

By submitting your Personal Information, you agree to this transfer, storing, or processing.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Website homepage or via email. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your Personal Information, please contact us: